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2. Manage distribution lists in AOL Mail

   help.aol.com/articles/manage-distribution-lists...

   1. Click the Contacts icon . 2. Click the Lists tab. 3. Select the list you want to edit from the drop-down menu. 4. Under "Add contacts" type the name or address of contacts you want to add, and select it from the suggestions to add it to the list. 5. Click Save.

3. Add, edit or delete contacts in AOL Mail - AOL Help

   help.aol.com/articles/add-edit-or-delete...

   From AOL Mail, click the Contacts icon. Click on the contact's name. Click the More options icon | Edit contact. Make any changes you want to the contact's info. Click the Camera icon to change the contact's image. Click Save.

4. Contact list - Wikipedia

   en.wikipedia.org/wiki/Contact_list

   A contact list in Pidgin 2.0. A contact list is a collection of screen names. [1] It is a commonplace feature of instant messaging, Email clients, online games and mobile phones. [1] It has various trademarked and proprietary names in different contexts. [1] Contacts lists' windows show screen names that represent actual other people. [2]

5. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   The contact center is a central point from which all customer contacts are managed. Through contact centers, valuable information can be routed to the appropriate people or systems, contacts can be tracked, and data may be gathered. It is generally a part of the company's customer relationship management infrastructure. The majority of large ...

6. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   Customer contacts. CRM – Contact with customer made through the retail store, phone, and fax. eCRM – All of the traditional methods are used in addition to Internet, email, wireless, and PDA technologies. System interface. CRM – Implements the use of ERP systems, emphasis is on the back-end.

7. Use full pane contacts in AOL Mail

   help.aol.com/articles/full-pane-contacts-in-aol-mail

   1. Under Views, click Contacts. 2. Click on the contact's name. 3. Click Edit. 4. Make any changes you want to the contact's info. • Click the Camera icon to change the contact's image. 5. Click Save.