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AOL protects its users by strictly limiting who can bulk send email to its users. Info about AOL's spam policy, including the ability to report abuse and resources for email senders who are being blocked by AOL, can be found by going to the Postmaster info page.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Spencer sends a message to Alice. Alice complains to Isaac (her ISP or MP) about the message, e.g. by hitting the report spam button.; Isaac encapsulates the message as either an Abuse Reporting Format MIME part, or (less commonly) a standalone message/rfc822 MIME part, and sends it to Spencer if Spencer has signed up to receive that feedback.
Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information.
If you received a spoofed email, be sure to report the email as spam Keep your account secure While there isn't an industry-wide way to stop people from spoofing, you can take some steps to make sure your account remains secure.
If you've started to receive an endless flow of junk email, you may be the victim of spam bombing. This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you.
If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
Best practices • Don't enable the "use less secure apps" feature. • Don't reply to any SMS request asking for a verification code. • Don't respond to unsolicited emails or requests to send money.