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A common method is to direct all World Wide Web traffic to a web server, which returns an HTTP redirect to a captive portal. [8] When a modern, Internet-enabled device first connects to a network, it sends out an HTTP request to a detection URL predefined by its vendor and expects an HTTP status code 200 OK or 204 No Content.
Normally, a CIM application will be deployed in a contact centre and used by the agents while communicating with clients customers of the organisation. [ 2 ] [ 3 ] Customer Interaction Management systems handle communication across multiple different channels , such as (but not exclusive to) e-mail , SMS , telephone , Instant Messaging ...
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Juniper Networks, Inc. is an American multinational corporation headquartered in Sunnyvale, California.The company develops and markets networking products, including routers, switches, network management software, network security products, and software-defined networking technology.
The dashboard may provide client information, past sales, previous marketing efforts, and more, summarizing all of the relationships between the customer and the firm. Operational CRM is made up of three main components: sales force automation, marketing automation, and service automation. [20]
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The Juniper MX Series is a family of ethernet routers and switches designed and manufactured by Juniper Networks.In 2006, Juniper released the first of the MX-series, the MX960, MX240, and MX480.
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