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  2. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  3. SAP Solution Manager - Wikipedia

    en.wikipedia.org/wiki/SAP_Solution_Manager

    SAP Solution Manager is a central support and system management suite provided to SAP's customers as part of their license agreement. As an SAP system landscape may include a large number of installed SAP and non-SAP systems, SAP Solution Manager is intended to reduce and centralize the management of these systems as well as end-to-end business processes.

  4. Computerized maintenance management system - Wikipedia

    en.wikipedia.org/wiki/Computerized_maintenance...

    This information is intended to help maintenance workers do their jobs more effectively (for example, determining which machines require maintenance and which storerooms contain the spare parts they need) and to help management make informed decisions (for example, calculating the cost of machine breakdown repair versus preventive maintenance ...

  5. T-code - Wikipedia

    en.wikipedia.org/wiki/T-code

    ``` To run a transaction code (Tcode) in an SAP system, follow these steps: Log in to the SAP system using your user credentials. On the SAP Easy Access screen or the SAP Menu screen, locate the command field at the top of the screen. It is usually denoted by a magnifying glass icon or labeled as "Command" or "Tcode."

  6. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  7. Software maintenance - Wikipedia

    en.wikipedia.org/wiki/Software_maintenance

    Software maintenance is the modification of software after delivery. Software maintenance is often considered lower skilled and less rewarding than new development. As such, it is a common target for outsourcing or offshoring. Usually, the team developing the software is different from those who will be maintaining it.

  8. SAP ERP - Wikipedia

    en.wikipedia.org/wiki/SAP_ERP

    SAP ERP is enterprise resource planning software developed by the German company SAP SE. SAP ERP incorporates the key business functions of an organization. The latest version of SAP ERP (V.6.0) was made available in 2006. The most recent SAP enhancement package 8 for SAP ERP 6.0 was released in 2016.

  9. Reliability-centered maintenance - Wikipedia

    en.wikipedia.org/wiki/Reliability-centered...

    Reliability-centered maintenance (RCM) is a concept of maintenance planning to ensure that systems continue to do what their users require in their present operating context. [1] Successful implementation of RCM will lead to increase in cost effectiveness, reliability, machine uptime, and a greater understanding of the level of risk that the ...