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2. Sample Resume: Customer Service Manager - AOL

   www.aol.com/news/2010-07-01-resume-for-customer...

   This resume was submitted by Linda Dobogai of Aberlene Resume & Career. ... Sample Resume: Customer Service Manager. Barbara Safani. Updated July 14, 2016 at 6:06 PM.

3. Virtual customer environment - Wikipedia

   en.wikipedia.org/wiki/Virtual_customer_environment

   A Virtual Customer Environment (VCE) is a web forum to facilitate customer co-innovation or user innovation. Customers can partner with companies in different phases of product (or service) innovation - in product ideation, in product design & development, in product testing, and in product diffusion. VCEs can be designed so as to facilitate ...

4. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [ 3 ] Into the 2020s, the emergence of artificial intelligence based chatbots , such as ChatGPT , has brought increased capability and interest to the field of virtual assistant products and services.

5. Chatbot - Wikipedia

   en.wikipedia.org/wiki/Chatbot

   A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

6. AOL - Finance News & Latest Business Headlines - AOL.com

   www.aol.com/careers

   Imagine a customer-service center that speaks your language, no matter what it is. Alorica, a company in Irvine, California, that runs customer-service centers around the world… Associated Press ...

7. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...