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Click on the video below to see the steps for Outlook for Windows. The video will open in a new tab. To reuathenticate by removing and re-adding your password, follow the steps in the video, which are also listed here: Open Outlook. Click File on the menu bar in the top left corner of the screen. Click the Account Settings icon. Click Manage ...
Download an authenticator app from the Google Play Store or App Store. Popular authenticator apps include Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy. Enable 2-step for authenticator app. Important - You may not see this option as it yet available for all accounts. 1. Sign in to your Account Security page. 2.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
Sign in and go to the AOL Account security page. Under "2-Step Verification," click Turn on. Click Security Key. Follow the onscreen steps to add your Security Key. Add additional recovery methods in case your Security Key is lost.
Sign in to your AOL Account Security page. Click Generate app password or Generate and manage app passwords. Click Get Started. Enter your app's name in the text field. Click Generate password. Use the one-time password to log in to your 3rd party app . Click Done.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.
Outlook 2007 – Follow steps under "Other Email Accounts." Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings for your email service provider."
By default, AOL Mail blocks access from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to sign in from an older app, you still have several options available to you.