Search results
Results From The WOW.Com Content Network
“Live agent,” you request, after the umpteenth time trying to explain your issue. ... #7 Xfinity Customer Service "Assisting" Customers After An Unauthorized Plan Switch And Huge Credit Card ...
In this case, the charge for last month’s service will post along with your current bill. At first glance, it might look as if we’re double-billing you, but in fact we weren’t able to charge you last month so we’re applying both payments to one bill. To update your payment information, review our help article.
Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.
Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76] In 2009, after completing transition from their old service, Comcast had 7.6 million voice customers. [77] As of the end of 2013, Comcast Digital Voice had reached 10.7 million subscribers. [78]
Xfinity, which is owned by Comcast, said it discovered "suspicious activity" on Oct. 25. On Dec. 6, the company determined hackers had accessed user names and hacked passwords.
The channel was shut off for Xfinity customers around 11:30 p.m. on Tuesday, as the Nashville Predators were completing a 2-1 win over the Vancouver Canucks in the NHL playoffs first round series.
Comcast Business is a subsidiary of Comcast, which, through several iterations, has handled the sales, marketing, and delivery of internet, phone, and cable television to businesses (in contrast, consumer services are primarily offered under the Xfinity brand).