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In Windows 7 and later, significant hardware changes (e.g. motherboard) may require a re-activation. In Windows 10 and 11, a user can run the Activation Troubleshooter if the user has changed hardware on their device recently. If the hardware has changed again after activation, they must wait 30 days before running the troubleshooter again.
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
A Mac OS X 10.5 Leopard or Mac OS X 10.6 Snow Leopard installation disc or Mac OS X Disc 1 included with Macs that have Mac OS X 10.5 Leopard or Mac OS X 10.6 Snow Leopard preinstalled; this disc is needed for installation of Windows drivers for Mac hardware; 10 GB free hard disk space (16 GB is recommended for Windows 7)
Product activation is a license validation procedure required by some proprietary software programs. Product activation prevents unlimited free use of copied or replicated software. Unactivated software refuses to fully function until it determines whether it is authorized to fully function. Activation allows the software to stop blocking its use.
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
Click on the video below to see the steps for Mail for Mac. The video will open in a new tab. In Mail on Mac, click Mail and then choose Settings from the menu. Select your AOL Mail account from the account list. Select the Server Settings tab.
This tool is command-line version of the Network Troubleshooter that can be found in Windows Help and Support Center. Windows Installer Zapper (msizap.exe, a command-line tool) and Windows Installer CleanUp Utility (Msicuu.exe, a GUI tool) are tools for cleaning Windows Installer databases in Microsoft Windows.
SafeCentral is compatible across Windows, macOS, Android and iOS devices. Find additional info at the bottom of the SafeCentral detail page. SafeCentral doesn't work with the AOL dial-up client software. Windows: Microsoft Windows 10 or higher; Mac: macOS 10.15 or higher; Android: Smartphones and tablets running Android OS 8.0 or higher