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Event logging: regardless of the event type, a good practice should be to record the event and the actions taken. The event can be logged as an Event Record or it can be left as an entry in the system log of the device. Alert and human intervention: for events that requires human intervention, the event needs to be escalated.
However, event correlation in ITIL is quite similar to event correlation in integrated management. In the ITIL version 2 framework, event correlation spans three processes: Incident Management, Problem Management and Service Level Management. In the ITIL version 3 framework, event correlation takes place in the Event Management process. The ...
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
Security event manager : Real-time monitoring, correlation of events, notifications and console views. Security information and event management (SIEM): Combines SIM and SEM and provides real-time analysis of security alerts generated by network hardware and applications. [5] [citation needed]
Example: In the present page we can read: _The CIs are configured to generate a set of events based on the designer’s experience._ If you grasp the full picture, this means its the designer experience that make up the bounderies of whats possible. This is of cource wrong. The Event Mgmnt process is the process that set the rules.
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