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Before applying, search the mystery shopping company’s name plus the words “scam” or “complaint.” Avoid companies that guarantee that you’ll make a lot of money as a mystery shopper.
If so, we’ve found the five best mystery shopper companies to work for. Mystery shoppers go by a couple different names – evaluators, secret shoppers — but, regardless of the name, the job ...
With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
Mystery shopping organizations advise that their research should only be used for employee incentive programs and that punishment or firing is an inappropriate use of mystery-shopper data. However, stories of employees being fired as a direct result of negative mystery shopper feedback are not uncommon. [7]
Michael Bare, the company president, is the co-founder and a board member of the Mystery Shopping Providers Association. This national organization works to combat fraud in the mystery shopping industry and promote a Code of Professional Standards and Ethics for the anonymous shopping audit industry.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
Complaints lodged with the BBB fell about 7%, to 927,000. In practical terms, those numbers suggest that more Americans are being smart about their shopping, looking into businesses' reputations ...