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MS-DOS and all versions of Windows after Windows 3.1 (Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 and Windows 11) also display a black screen of death when the operating system cannot boot. There are many factors that can contribute to this problem, including the ones listed below.
• Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
By far, this is the most famous screen of death. Black Screens of Death are used by several systems: One is a failure mode of Windows 3.x. One appears when the bootloader for Windows Vista and later fails. Also in Windows 11 previews, the Blue Screen of Death was changed to black. [1]
Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.
Windows 3.1 displays a black screen of death instead of a blue one. [21] Some versions of macOS (notably OS X Lion) display a black screen of death instead of a kernel panic, usually pointed to a graphics card or sleep/wake issue, [40] it may also display a black screen when the operating system fails to boot properly. [41]
• Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.
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