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Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.
When officially acknowledging the bootloop issues with the G4, LG stated that it was caused by a "loose contact between components"; Android Authority explained that "a loose connection between power supply or memory components could certainly cause a phone to fail to boot up properly, due to a lack of system stability or not being able to access vital memory.