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If clearing your cache and cookies doesn't work, try using a different web browser. Make sure you're using the newest web browser version . Some AOL features may not work properly if you're using an older operating system or an outdated or unsupported browser.
Clearing the cookies in your browser will fix most of these problems. • Clear your browser's cookies in Edge • Clear your browser's cookies in Safari • Clear your browser's cookies in Firefox • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft.
If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie. After entering your username on the sign-in page, click Not you? Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one:
Even if you recognize all the log-ins on your account, you should give Facebook a heads-up that something is going on with your account. Here’s how: Navigate to the “Password and Security” page.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...
See this brief tutorial on how to enable cookies for your browser. Make sure your computer's date and time are set correctly; if they are not, cookies may expire before they are supposed to. Note that some firewall and ad-blocking software may interfere with the cookie that Wikipedia uses to keep a person logged in.
Upgrade to a faster, more secure version of a supported browser. It's free and it only takes a few moments: