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In order to use an inmate telephone service, inmates must register and provide a list of names and numbers for the people they intend to communicate with. [5] Call limitations vary depending on the prison's house rule, but calls are typically limited to 15 minutes each, and inmates must wait thirty minutes before being allowed to make another call. [6]
Operator assistance refers to service provided by a telephone operator to the calling party of a telephone call.This can include telephone calls made from pay phones, calls placed station-to-station, person-to-person, or collect, third-number calls, calls billed to credit cards, and certain international calls which cannot be dialed directly.
Global Tel Link (GTL), formerly known as Global Telcoin, Inc. and Global Tel*Link Corporation, is a Reston, Virginia–based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information technology solutions" for correctional facilities [1] [2] which includes inmates payment and deposit, facility management, and "visitation solutions". [2]
Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller. In 1999, AT&T applied for permission to discontinue this service, [ 2 ] but it remained active until the summer of 2020.
In case you didn't know, there are so-called "N-1-1" lines from two to nine that you can call to get assistance for various things. Here's a breakdown of what they are and how to use them.
NCIC Correctional Services (NCIC) owns and operates the largest employee-held inmate telephones company in the world. As of June 2019, the company served a total of over 750 prisons in over 8 countries. [1] and is certified in all US states and Canada. [2]
Its facilities have generated conspicuously large numbers of claims that guards have assaulted youth, according to a HuffPost compilation of state reports. A YSI facility in Palm Beach County had the highest rate of reported sexual assaults out of 36 facilities reviewed in Florida, the Bureau of Justice Statistics report found.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.