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The Work System Theory (WST) and Work System Method (WSM) are both forms of socio-technical systems but in the form of work systems. Also, the Work System Method encourages the use of both socio-technical ideas and values when it comes to IS development, use and implementation.
Sociotechnology is an important part of socio-technical design, which is defined as "designing things that participate in complex systems that have both social and technical aspects". [3] The term has been attributed to Mario Bunge. [4] He defines it as a grouping of social engineering and management science. [5]
Organizational network analysis (ONA) is a method for studying communication [1] and socio-technical networks within a formal organization. This technique creates statistical and graphical models of the people, tasks, groups, knowledge and resources of organizational systems.
Enterprise engineering is the body of knowledge, principles, and practices used to design all or part of an enterprise. [1] An enterprise is a complex socio-technical system that comprises people, information, and technology that interact with each other and their environment in support of a common mission.
There is a Social Enterprise Systems Engineering V-model, in which two or more social elements are established based on the system engineering framework—for example, more social interface analysis that reviews stakeholders' requirements, and more activities and interactions between stakeholders to exchange opinion. [21]
Closely related to social technology is the term social engineering. Thorstein Veblen used 'social engineering' in 1891, but suggested that it was used earlier. [16] In the 1930s both 'social engineering and 'social technology' became associated with the large scale socio-economic policies of the Soviet Union.
For example, an information system might provide information for a non-overlapping work system, as happens when a commercial marketing survey provides information to a firm's marketing managers In other cases, an information system may be an integral part of a work system, as happens in highly automated manufacturing and in ecommerce web sites.
This requirement to improve effectiveness and efficiency comes from established laws for "achieving an integrated management system for business support areas within the Department of Defense" (e.g. Government Performance and Results Act of 1993 and section 904 of Public Law 110-181 of the National Defense Authorization Act 2008).