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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.

  3. PRIVATE WiFi® Quick Start Guide - AOL Help

    help.aol.com/articles/private-wifi-quick-start-guide

    PRIVATE WiFi will automatically activate and connect to an encrypted server whenever you access the internet. If you change this default setting, you can activate PRIVATE WiFi at any time clicking on the status icon ( PC: right-click the icon in the Taskbar at the bottom right of your screen, Mac: click the Menu Bar icon at the top right of ...

  4. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. AOL Mail

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    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

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  7. Charter Communications - Wikipedia

    en.wikipedia.org/wiki/Charter_Communications

    In 1995, Charter paid about $300 million for a controlling interest in the cable television systems owned by Crown Media Holdings and acquired Cable South. [17]In 1997, Charter and EarthLink worked together to deliver high-speed Internet access through cable modems to Charter's customers in Los Angeles and Riverside, California.

  8. DOCSIS - Wikipedia

    en.wikipedia.org/wiki/DOCSIS

    A DOCSIS 3.0 cable modem A cable modem termination system (CMTS) A DOCSIS architecture includes two primary components: a cable modem located at the customer premises, and a cable modem termination system (CMTS) located at the CATV headend. [28] The customer PC and associated peripherals are termed customer-premises equipment (CPE). The CPE are ...

  9. Cable modem - Wikipedia

    en.wikipedia.org/wiki/Cable_modem

    A modem flap is when the connection by the modem to the head-end has been dropped (gone offline) and then comes back online. The time offline or rate of flap is not typically recorded, only the incidence. While this is a common occurrence and usually unnoticed, if a modem's flap is extremely high, these disconnects can cause service to be ...