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Assurant Health (now divested from Assurant) [22] [19] was repeatedly found to cancel health policies for some customers that had serious medical conditions, and 12 states criticized the firm for denying claims, with most of the states levying fines against Assurant. [26] [27] [28] A number of individual cases have been reported.
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As the company attempted to expand with new ventures, customer service was always an issue. So in February 2017, Asurion launched its Simplr subsidiary to provide customer-service via on demand staffing and machine learning. [12] Through Soluto, Asurion acquired in 2017 Drippler, another tech support app company, and merged it with Soluto. [2]
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A home warranty is a service contract that pays the cost of repair or replacement of covered items, such as major kitchen appliances, as well as electrical, plumbing, heating and air conditioning ...
The State of California Department of Insurance issued a cease-and-desist order # VA202100169 and monetary penalty against Complete Care Home Warranty. Some common complaints that home warranty clients have: Warranty companies deny the claim citing homeowner's maintenance negligence.
A "limited warranty" is one that does not meet the federal minimums. Such warranties must be "conspicuously designated" as limited warranties. A "multiple warranty" is part full and part limited. A "service contract" is different from a warranty because service contracts do not affirm the quality or workmanship of a consumer product.