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Costco recently started asking for shoppers’ membership cards along with a photo ID at the self-checkout registers, the same policy as regular checkout lanes, to crack down.
Costco management said this year that shrink increased “in part we believe due to the rollout of self-checkout.” Five Below, the discount toy retailer, said that shrink at stores with more ...
After years of investing in self-checkout machines, some major retailers are starting to reverse course. Dollar General said it has eliminated self-checkout options at about 12,000 locations, a ...
People fall into two camps regarding self-checkout at wholesale clubs, big box retailers and grocery stores. They either love it because they don't have to awkwardly interact with cashiers, or they...
In the summer of 2023, Costco began asking staffers to crack down on checking membership cards in self-checkout lines. One reason: an increase in "shrink," from theft or products selling for less ...
Back in June, Costco confirmed to Eat This, Not That! that it had started asking to see members' cards at self-checkout lines before allowing them to make their purchases. The retailer implemented ...
Self-checkout is being reassessed at retailers such as Walmart, Target, and Costco due to revenue losses and staffing issues. But it's not going away.
Self checkouts are equally a pain for the worker-- where a cashier on a sit-down till serves one person at a time, self-checkout staff are stretched out across minimum six or more customers, with ...