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Operator assistance refers to service provided by a telephone operator to the calling party of a telephone call.This can include telephone calls made from pay phones, calls placed station-to-station, person-to-person, or collect, third-number calls, calls billed to credit cards, and certain international calls which cannot be dialed directly.
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Some are not accessible from pay phones. Calls from pay phones assess the toll-free owner an additional fee in the U.S., as mandated by the FCC. Although toll-free numbers are not accessible internationally, many phone services actually call through the U.S., and in this case the toll-free numbers become available.
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