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In the 1990s Jack Welch was influenced by K.P. Singh, (a Delhi-based realtor) to look at Gurgaon in the NCR region as a base for back office operations. Pramod Bhasin, the India head of G.E. hired Raman Roy and several of his management from American Express to start this enterprise called GECIS (GE Capital International Services). [6]
Back office workers at a company in London. A back office in most corporations is where work that supports front office work is done. The front office is the "face" of the company and is all the resources of the company that are used to make sales and interact with customers and clients.
WNS Global Services was established in 1996 as a carve-out of British Airways captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, following which WNS became an independent entity. [8]
Tata Consultancy Services (TCS) is an Indian multinational technology company specializing in information technology services and consulting.Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries. [4]
Rackspace Technology, Inc. is an American cloud computing company based in San Antonio, Texas.It also has offices in Blacksburg, Virginia and Austin, Texas, as well as in Australia, Canada, United Kingdom, India, Dubai, Switzerland, the Netherlands, [3] Germany, Singapore, Mexico and Hong Kong.
Panaya is a platform that assists organizations in accelerating application delivery and innovation. Infosys Equinox is a digital commerce platform designed for facilitating user-friendly and personalized shopping experiences. Infosys Meridian is a workplace platform for increased productivity in remote and hybrid work environments. [29]