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2. Comparison of issue-tracking systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_issue...

   Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

3. Comparison of help desk issue tracking software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_help_desk...

   System Creator License Implementation language(s) Back end Launch Date Faveo Helpdesk: Ladybird Web Solution Proprietary PHP: MySQL: 2015 GLPI: INDEPNET GPL: PHP: MySQL: 2003 HEAT: FrontRange Solutions Proprietary .NET Microsoft SQL Server, Oracle: 1990 Jira Service Management: Atlassian: Proprietary, Free for non-commercial use; hosted & on ...

4. Issue tracking system - Wikipedia

   en.wikipedia.org/wiki/Issue_tracking_system

   An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

5. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

6. Smart Ticketing Market Size Worth $16.51 Billion, Globally ...

   lite.aol.com/tech/story/0022/20241007/9252106.htm

   One of the most significant benefits of incorporating AI into ticketing systems is the potential to provide tailored experiences to attendees. AI systems analyze massive amounts of data, such as previous ticket purchases, browser behavior, and social media interactions, to comprehend individual preferences. 5.

7. Jira (software) - Wikipedia

   en.wikipedia.org/wiki/Jira_(software)

   Jira (/ ˈ dʒ iː r ə / JEE-rə) [4] is a software product developed by Atlassian that allows bug tracking, issue tracking and agile project management.Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.