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  2. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    4. On the left side of the window click Turn Windows Firewall on or off. 5. Under Customize settings for each type of network, in the Private network location settings and Public network settings sections, select the Turn off Windows Firewall (not recommended) option. 6. Click OK and close all open windows. 7. That's all !

  3. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  4. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...

  5. List of Skype features - Wikipedia

    en.wikipedia.org/wiki/List_of_Skype_features

    Skype 3.6 and later on Windows and Skype 5.3 and later on Mac supports 720p high-definition video. Skype 5.8 and later on Windows and Skype 5.5 for Mac support 1080p high-definition video with the Logitech C920 webcam as well as the primary use of H.264 video codec instead of VP8 found in past versions.

  6. Skype protocol - Wikipedia

    en.wikipedia.org/wiki/Skype_protocol

    The Skype protocol is a proprietary network used for Internet telephony. Its specifications are not publicly available, and all official applications based on the protocol are closed-source . It lacks interoperability with most Voice over IP (VoIP) networks, so it requires licensing from Skype for any integration.

  7. Troubleshooting AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-troubleshooting

    2. Check the box next to Browser Cache. This option will clear the temporary browser files which can cause crashes. To revert this option, click the Edit menu at the top | Select Footprints to Clear and then uncheck the Browser cache box.

  8. Port knocking - Wikipedia

    en.wikipedia.org/wiki/Port_knocking

    In computer networking, port knocking is a method of externally opening ports on a firewall by generating a connection attempt on a set of prespecified closed ports. Once a correct sequence of connection attempts is received, the firewall rules are dynamically modified to allow the host which sent the connection attempts to connect over specific port(s).

  9. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Change any of the following settings, then click Save to finalize your selection: • Default View - Select your default view: Day, Week, Month or Year. • Time Zone - Click Settings | Calendar options. Select the Time Zone you would like. • Display - Click Settings | Calendar options. Choose what time your typical day goes from.