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In the 1990s, several commercial aviation firms and international aviation safety agencies began expanding CRM into air traffic control, aircraft design, and aircraft maintenance. The aircraft maintenance section of this training expansion gained traction as maintenance resource management (MRM).
The content of SRM is similar to that of CRM training, except the topics relating to pilot crews are excluded (ex. captain and co-pilot communication). Examples of topics included in SRM training are situational awareness, workload management, automation management, and aeronautical decision making. [2]
Maintenance resource management (MRM) training is an aircraft maintenance variant on crew resource management (CRM). Although the term MRM was used for several years following CRM's introduction, the first governmental guidance for standardized MRM training and its team-based safety approach, appeared when the FAA (U.S.) issued Advisory Circular 120-72, Maintenance Resource Management Training ...
As an assessment tool, the NOTECHS system is heavily used to evaluate crew resource management (CRM) performance. CRM is designed to teach pilots about cognitive and interpersonal skills for an effective, safe flight; the standardised taxonomy provided by NOTECHS can also be used to evaluate the effectiveness of CRM training itself. [14]
The crew error-trapping rate was significantly increased to 55%, meaning that crews were able to detect about 55% of the errors they caused. [12] A 40% reduction in errors related to checklist performance and a 62% reduction in unstabilized approaches ( tailstrikes , controlled flight into terrain , runway excursions , etc.) were observed. [ 12 ]
Crew resource management or cockpit resource management, an aviation training program; Cultural resources management; Customer relationship management; People
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