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  2. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  4. Windows Defender Security Center scam: How to protect your ...

    www.aol.com/windows-defender-security-center...

    Tech expert Kurt “CyberGuy" Knutsson says a tech support scam used a fake Windows Defender pop-up, tricking the victim to call and download software. Windows Defender Security Center scam: How ...

  5. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Sometimes these emails can contain dangerous viruses or malware that can infect your computer by downloading attached software, screensavers, photos, or offers for free products. Additionally, be wary if you receive unsolicited emails indicating you've won a prize or contest, or asking you to forward a petition or email.

  6. Scareware - Wikipedia

    en.wikipedia.org/wiki/Scareware

    The software then begins simulating deletion of the Windows folder. When this process is complete, a message is slowly typed on screen saying "Thank God this is only a game." A screen with the purchase information appears on screen and then returns to the desktop. No damage is done to the computer during the advertisement. [citation needed]

  7. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    The scammer may falsely claim that normally disabled Windows services should not be disabled and that these services were disabled due to a computer virus. [19] The scammer may misuse Command Prompt tools to generate suspicious-looking output, for instance using the tree or dir /s command which displays an extensive listing of files and ...