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Unresolved conflict in the workplace has been linked to miscommunication resulting from confusion or refusal to cooperate, quality problems, missed deadlines or delays, increased stress among employees, reduced creative collaboration and team problem solving, disruption to work flow, knowledge sabotage, [17] [18] decreased customer satisfaction ...
More specifically, some physicians and psychologists attribute the cause of workplace bullying to the target employee's mental disorders, such as general anxiety disorder, instead of the working situation. [20] The opposite argument contends that the cause of workplace bullying lies in the organizational problems and poor leadership skills.
A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.
When employees get the sense that bullies "get away with it", a climate of fear may be the result. [45] [50] Several studies have confirmed a relationship between bullying, on the one hand, and an autocratic leadership and an authoritarian way of settling conflicts or dealing with disagreements, on the other.
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If companies want to be successful they need to confront the actual problem and fix it. Both employee and supervisor need to deal with the situation because employee silence usually stems from higher management down to lower level employees, which is the cause of the indifferent employee. [9]
That is, an employee could not file a lawsuit on the basis of a hostile work environment alone. Instead, an employee must prove they have been treated in a hostile manner because of their membership in a protected class, such as gender, age, race, national origin, disability status, and similar protected traits. [4]
Here are 30 (healthy) ways to deal with every difficult person in your life. RELATED: 7 Subtle Ways to Tell If You’re Dating a Narcissist. 1. Hide their alerts on your phone.