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DUA oversees the unemployment insurance (UI) program, which provides temporary income assistance to eligible workers in Massachusetts. DUA also determines and collects employer contributions to the UI program. To report fraud or get help with your claim, call Unemployment Customer Assistance at (877) 626-6800.
When requesting weekly unemployment benefits online, we strongly recommend using a laptop or desktop computer. Log in to your UI Online account. Select Request benefit payment on your account home page. Follow the prompts to request a benefit payment. Print the confirmation page for your records.
To apply for Unemployment Insurance (UI) benefits, you need to provide personal information including your Social Security number, birth date, home address, email address (optional), and phone number.
Online: Log in to UI Online. to apply for UI, appeal a denial, request weekly benefits, and more.
online at: www.mass.gov/dua/eligibility. For assistance creating a UI Online account, visit: www.mass.gov/dua/fileclaim. To file your new UI claim or reopen an established claim online, visit our website at: www.mass.gov/dua/uionline. 1. Select Log in to UI Online for Claimaints. 2. Create a UI Online account or log in to an existing account. 3.
UI Online Services is available at https://uionline.detma.org/Claimant/Core/Login.ASPX. The website is accessible daily from 6:00 a.m. to 10:00 p.m. DUA translated the initial UI Claim into Spanish, Haitian Creole, Portuguese, Vietnamese, and Chinese, available at https://unemployment.mass.gov/.
The Massachusetts Department of Unemployment Assistance (MDUA) works with ID.me to create a highly secure identity verification process that ensures you—and only you—will be able to access your benefits.
This article covers what you can do if: Someone steals your identity to apply for Unemployment Insurance (UI), The Department of Unemployment Assistance (DUA) asks you for proof of your identity after you apply for UI, or. DUA denies you benefits because you did not send them proof of your identity. Expand All.
LOG IN: Unemployment Services for Employers. Unemployment Insurance (UI) provides Massachusetts workers with a valuable benefit―temporary income protection, training, and professional support during periods of unemployment and uncertainty.
Unemployment insurance (UI) provides temporary cash assistance to eligible displaced workers while they seek employment. The Department of Unemployment Assistance (DUA) administers the UI program for the Commonwealth of Massachusetts. The DUA determines and collects employer contributions to the UI program and processes requests for benefits.