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SiriusXM can cancel a subscription with a “simple click of a button,” noting that conversation times of 11.5 minutes on phone or up to a half hour online isn’t necessary, according to the ...
SiriusXM will revise the process of canceling subscriptions in New York to make it faster and easier, after a judge found it broke the law by failing to provide “simple mechanisms” for quitting.
The process of canceling a SiriusXM subscription isn’t just annoying — it’s illegal, according to a lawsuit filed by New York’s attorney general. New York Attorney General Letitia James ...
James sued Sirius last December, saying the New York-based company's own data showed subscribers spent an average 11-1/2 minutes to cancel by phone and 30 minutes to cancel online.
The lawsuit filed by the New York State Attorney General's Office Wednesday seeks full restitution for all impacted subscribers nationwide.
New York’s attorney general filed suit Wednesday against SiriusXM, accusing the satellite radio and streaming service of making it intentionally difficult for its customers to cancel their ...
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Ever tried to cancel a media-streaming subscription? Some sign-off procedures are easy; others are an exercise in frustration. Check out where Sirius XM and Netflix stand on that scale.