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  2. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    Business process mapping, also known as process charting, has become much more prevalent and understood in the business world in recent years. Process maps can be used in every section of life or business. The Major Steps of Process Improvement using Process Mapping Process identification - identify objectives, scope, players and work areas.

  3. Transcript (education) - Wikipedia

    en.wikipedia.org/wiki/Transcript_(education)

    In United States education, a transcript is a copy of a student's permanent academic record, which usually means all courses taken, all grades received, all honors received and degrees conferred to a student from the first day of school to the current school year for high school, college and university. [2]

  4. Business process re-engineering - Wikipedia

    en.wikipedia.org/wiki/Business_process_re...

    The seven steps of the framework are Initiate a new process reengineering project and prepare a business case for the same; Negotiate with senior management to get approval to start the process reengineering project; Select the key processes that need to be reengineered; Plan the process reengineering activities; Investigate the processes to ...

  5. Check sheet - Wikipedia

    en.wikipedia.org/wiki/Check_sheet

    When the process distribution is ready to be assessed, the assessor fills out the check sheet's heading and actively observes the process. Each time the process generates an output, he or she assesses the output for defects using the agreed-upon methods, determines the category in which the defect falls, and adds to that category's check marks.

  6. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    These cover product improvement, process improvement and people-based improvement. ISO 9004 — guidelines for performance improvement. ISO 9001 — a certified quality management system (QMS) for organizations who want to prove their ability to consistently provide products and services that meet the needs of their customers and other relevant ...

  7. Benchmarking - Wikipedia

    en.wikipedia.org/wiki/Benchmarking

    Benchmarking is appropriate in nearly every case where process redesign or improvement is to be undertaking so long as the cost of the study does not exceed the expected benefit. Financial benchmarking - performing a financial analysis and comparing the results in an effort to assess your overall competitiveness and productivity.

  8. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    The plan–do–check–act cycle is an example of a continual improvement process. The PDCA (plan, do, check, act) or (plan, do, check, adjust) cycle supports continuous improvement and kaizen. It provides a process for improvement which can be used since the early design (planning) stage of any process, system, product or service.

  9. Business process - Wikipedia

    en.wikipedia.org/wiki/Business_process

    A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business goal) for a particular customer or customers.