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Information technology infrastructure is defined broadly as a set of information technology (IT) components that are the foundation of an IT service; typically physical components (computer and networking hardware and facilities), but also various software and network components.
Infrastructure is the set of facilities and systems that serve a country, city, or other area, [1] and encompasses the services and facilities necessary for its economy, households and firms to function. [2]
The US National Institute of Standards and Technology (NIST) defines infrastructure as a service as: [3]. The capability provided to the consumer is provision processing, storage, networks, as well as other fundamental computing resources where the consumer is able to deploy & run arbitrary software, which can include operating systems and applications.
An information infrastructure is defined by Ole Hanseth (2002) as "a shared, evolving, open, standardized, and heterogeneous installed base" [1] and by Pironti (2006) as all of the people, processes, procedures, tools, facilities, and technology which support the creation, use, transport, storage, and destruction of information.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Infrastructure Portfolio - For an organization's information technology, infrastructure management (IM) is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness. Infrastructure management is sometimes divided into categories of systems ...
It includes water and sewer services, utilities, shipping and waste management. An infrastructure fund invests in companies providing these systems. Such funds can decrease volatility in a portfolio.
Converged infrastructure is a way of structuring an information technology (IT) system which groups multiple components into a single optimized computing package. Components of a converged infrastructure may include servers , data storage devices , networking equipment and software for IT infrastructure management, automation and orchestration .