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The Maslach Burnout Inventory (MBI) is a psychological assessment instrument comprising 22 symptom items pertaining to occupational burnout. [1] The original form of the MBI was developed by Christina Maslach and Susan E. Jackson with the goal of assessing an individual's experience of burnout. [ 2 ]
Christina Maslach (born January 21, 1946) [1] is an American social psychologist and professor emerita of psychology at the University of California, Berkeley, [2] known for her research on occupational burnout. [3] She is a co-author of the Maslach Burnout Inventory [4] and Areas of Worklife Survey. [5]
In 1981, Maslach and fellow American psychologist Susan E. Jackson published an instrument for assessing occupational burnout, the Maslach Burnout Inventory (MBI). [2] It was the first such instrument of its kind, and soon became the most widely used measure of occupational burnout. [ 45 ]
This model suggests burnout consists of three interrelated parts: emotional exhaustion, depersonalization, and diminished personal accomplishment. Diminished personal accomplishment refers to negative evaluations of the self. [7] [8] [9] Some new perspectives on how to prevent burnout, also suggested by Christina Maslach, include two approaches.
There are two schools of thought with regard to the definition of work engagement. On the one hand Maslach and Leiter assume that a continuum exists with burnout and engagement as two opposite poles. [3] The second school of thought operationalizes engagement in its own right as the positive antithesis of burnout. [4]
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