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The objective of the OLA is to present a clear, concise and measurable description of the service provider's internal support relationships. OLA is sometimes expanded to other phrases but they all have the same meaning: organizational-level agreement; operating-level agreement; operations-level agreement. OLA is not a substitute for an SLA.
The SLA is the entire agreement that specifies what service is to be provided, how it is supported, times, locations, costs, performance, and responsibilities of the parties involved. SLOs are specific measurable characteristics of the SLA such as availability, throughput, frequency, response time, or quality.
The output received by the customer as a result of the service provided is the main focus of the service level agreement. Service level agreements are also defined at different levels: Customer-based SLA: An agreement with an individual customer group, covering all the services they use. For example, an SLA between a supplier (IT service ...
SLIs form the basis of service level objectives (SLOs), which in turn form the basis of service level agreements (SLAs); [1] an SLI can be called an SLA metric (also customer service metric, or simply service metric). Though every system is different in the services provided, often common SLIs are used.
CAD—Computer-aided design; CAE—Computer-aided engineering; CAID—Computer-aided industrial design; CAI—Computer-aided instruction; CAM—Computer-aided manufacturing; CAP—Consistency availability partition tolerance (theorem) CAPTCHA—Completely automated public Turing test to tell computers and humans apart; CAT—Computer-aided ...
IBM WebSphere Optimized Local Adapters (OLA or WOLA) is a functional component of IBM's WebSphere Application Server for z/OS that provides an efficient cross-memory mechanism for calls both inbound to WAS z/OS and outbound from z/OS. Because it avoids the overhead of other communication mechanisms, it is capable of high volume exchange of ...
The AOL.com video experience serves up the best video content from AOL and around the web, curating informative and entertaining snackable videos.
NoC technology applies the theory and methods of computer networking to on-chip communication and brings notable improvements over conventional bus and crossbar communication architectures. Networks-on-chip come in many network topologies, many of which are still experimental as of 2018. [citation needed]