Ad
related to: ola and sla difference in computer systems
Search results
Results From The WOW.Com Content Network
The objective of the OLA is to present a clear, concise and measurable description of the service provider's internal support relationships. OLA is sometimes expanded to other phrases but they all have the same meaning: organizational-level agreement; operating-level agreement; operations-level agreement. OLA is not a substitute for an SLA.
The output received by the customer as a result of the service provided is the main focus of the service level agreement. Service level agreements are also defined at different levels: Customer-based SLA: An agreement with an individual customer group, covering all the services they use. For example, an SLA between a supplier (IT service ...
The SLA is the entire agreement that specifies what service is to be provided, how it is supported, times, locations, costs, performance, and responsibilities of the parties involved. SLOs are specific measurable characteristics of the SLA such as availability, throughput, frequency, response time, or quality.
SLIs form the basis of service level objectives (SLOs), which in turn form the basis of service level agreements (SLAs); [1] an SLI can be called an SLA metric (also customer service metric, or simply service metric). Though every system is different in the services provided, often common SLIs are used.
Restore power, speed and stability with over 200 critical tests and 50 tools using the go-to solution for ultimate PC performance and trouble-free computing.
PBS—Portable Batch System; PC—Personal Computer; PCB—Printed Circuit Board; PCB—Process Control Block; PC DOS—Personal Computer Disc Operating System; PCI—Peripheral Component Interconnect; PCIe—PCI Express; PCI-X—PCI Extended; PCL—Printer Command Language; PCMCIA—Personal Computer Memory Card International Association; PCM ...
System Mechanic is an easy solution for optimal PC performance and simple computing. Once downloaded, it helps speed up slow computers by removing unnecessary software and files and fixes problems ...
The AOL.com video experience serves up the best video content from AOL and around the web, curating informative and entertaining snackable videos.