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If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
These suggestions are designed to help with broadband connections only. If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection.
If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem.
If a streaming video appears choppy or plays like a slide show, please check out the solutions listed below to resolve the issue. After trying the first solution, check to see if the video starts working.
Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
When your AOL Desktop Gold is ready for an update, we'll push it through to you automatically. All you'll need to do is close and reopen your AOL Desktop Gold every couple of days to ensure you're using the most updated version.
A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted.
The third was a YouTube outage in October 2018. The fourth was a Gmail/Google Drive outage in August 2020. The fifth, in November 2020, affected mainly YouTube, and the sixth, in December 2020, affected most of their services. The seventh, in August 2022, affected Google Search, Maps, Drive, and YouTube.