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Telephone numbers in Puerto Rico are assigned under the North American Numbering Plan (NANP). Their area codes are 787 and 939. Prior to March 1, 1996, Puerto Rico was one of many Caribbean islands served by area code 809. On that date Puerto Rico was assigned the new area code 787. Permissive dialing of 809 ended January 31, 1997.
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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Puerto Rico Telephone (PRT-Claro) (América Movil) Liberty Puerto Rico (Liberty Latin America) San Juan Cable/Liberty Cablevision Puerto Rico (Liberty Cablevision of Puerto Rico – before: OneLink Communications, Inc.) (uses VOIP) Liberty Cablevision Puerto Rico (uses VOIP) Choice Cable TV (uses VOIP)
The prefixes in the Americas start with one of 1,2,5. All countries in the Americas use codes that start with "5", with the exception of the countries of the North American Numbering Plan, such as Canada and the United States, which use country code 1, and Greenland and Aruba with country codes starting with the digit "2", which mostly is used by countries in Africa.