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High morale will cause employees to put in extra effort, find ways to work more efficiently, and do higher quality work. [6] An employer with a well-known track record of high morale among employees is also much more likely to attract and retain high talent employees. High morale provides a competitive edge in good times and bad.
In a virtual workplace the only in-person communication is in small discussion groups. This kind of organization is very susceptible to employee silence because there is almost no person-to-person communication, and it is very easy to ignore or misinterpret things like email. Employee silence is a problem for more than just virtual organizations.
According to the United States Department of Labor, “In 2009, employed persons worked an average of 7.5 hours on the days they worked, which were mostly weekdays.[In addition to that], 84 percent of employed persons did some or all of their work at their workplace.” [7] This indicates that majority of the population spend their waking hours at work, outside their homes.
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Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. "Events at work have real emotional impact on participants. The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society". [1] "
Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...
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