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The review found that despite the recall, during the previous decade Toyota ranked 17th among the 20 major car makes in number of complaints per vehicles sold, with a lower rate of customer complaints from its U.S. customers than the Detroit Big Three, along with Honda, Subaru, Hyundai, Nissan, Isuzu, Suzuki, Mazda, Mitsubishi, Volvo ...
Toyota was also forced to pay a total of $66.2 million in fines to the Department of Transportation for failing to handle recalls properly and $25.5 million to Toyota shareholders whose stock lost value due to recalls. Nearly 400 wrongful-death and personal injury cases were also privately settled by Toyota as a result of unintended acceleration.
Last week, Toyota warned owners of about 50,000 vehicles — including certain Corolla and RAV4 models dating back to 2003 — that parts of airbags could explode, causing serious injury or death.
The #2, #3, and #4 ranking on CarComplaints.com's worst vehicles are the 2003 Honda Accord, 2019 Toyota RAV4, and 2013 Nissan Altima respectively, with all three models also suffering from widespread transmission problems.
Like the recall, which is only a few years separated from a similar big-scale operational nightmare, Toyota's Chinese slump comes on the heels of a big problem the company hoped it had recovered from.
Toyota said it would update the software of the vehicles to remedy the problem for free. The recall applies to 1.25 million vehicles in Japan, 807,000 in the U.S., 290,000 in Europe and 3,000 in ...
The recall marked a sudden shift in policy for the Japanese automaker after repeatedly denying consumer complaints about ball joint problems and failures in the Tundra and Sequoia. The Toyota recall includes 2004–2007 model year Sequoia full-size sport utility vehicles and 2004–2006 Tundra pickups sold in the U.S.
The agency investigated the Toyota complaints even though there were no reports of deaths or injuries related to the stalls. By contrast, it had already learned about deadly crashes in the Cobalt.