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  2. Incoterms - Wikipedia

    en.wikipedia.org/wiki/Incoterms

    There are certain terms that have special meaning within Incoterms, and some of the more important ones are defined below: [13] Delivery: The point in the transaction where the risk of loss or damage to the goods is transferred from the seller to the buyer; Arrival: The point named in the Incoterm to which carriage has been paid

  3. Service guarantee - Wikipedia

    en.wikipedia.org/wiki/Service_guarantee

    A service guarantee is a marketing tool service firms have increasingly been using to reduce consumer risk perceptions, signal quality, differentiate a service offering, and to institutionalize and professionalize their internal management of customer complaint and service recovery. [1]

  4. Market system - Wikipedia

    en.wikipedia.org/wiki/Market_system

    Marketing system is a general term that represents how different patterns of the flows of goods/services from producers to consumers are culturally (uniquely) organised, whereas terms such as market system (a market based economic system of the West), horizontal marketing system (cooperation between two firms at the same level), and digital ...

  5. Value proposition - Wikipedia

    en.wikipedia.org/wiki/Value_proposition

    The phrase "value proposition" (VP) is credited to Michael Lanning and Edward Michaels, who first used the term in a 1988 staff paper for the consulting firm McKinsey and Co. In the paper, which was titled "a business is a value delivery system", the authors define value proposition as "a clear, simple statement of the benefits, both tangible ...

  6. Terms of service - Wikipedia

    en.wikipedia.org/wiki/Terms_of_service

    Among 102 companies marketing genetic testing to consumers in 2014 for health purposes, 71 had publicly available terms and conditions: [4] 57 of the 71 had disclaimer clauses (including 10 disclaiming liability for injury caused by their own negligence) 51 let the company change terms (including 17 without notice)

  7. Delivery (commerce) - Wikipedia

    en.wikipedia.org/wiki/Delivery_(commerce)

    Sometimes home delivery of supermarket goods is possible. [3] A milk float [4] is a small battery electric vehicle (BEV), specifically designed for the delivery of fresh milk. A new form of delivery is emerging on the horizon of the internet age: delivery by the crowd. In this concept, an individual not necessarily contracted by the vendor ...

  8. Order fulfillment - Wikipedia

    en.wikipedia.org/wiki/Order_fulfillment

    Delivery lead time is the blue bar, manufacturing time is the whole bar, the green bar is the difference between the two. Order fulfilment (in American English : order fulfillment ) is in the most general sense the complete process from point of sales enquiry to delivery of a product to the customer.

  9. Terms of reference - Wikipedia

    en.wikipedia.org/wiki/Terms_of_reference

    Once the terms have been approved, the members of the project team have a clear definition of the scope of the project. They will then be ready to progress with implementing the remaining project deliverables. This phrase "terms of reference" often refers to the task(s) assigned to a consultant or adviser.