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  2. Call processing - Wikipedia

    en.wikipedia.org/wiki/Call_processing

    The sequence of operations performed by a switching system from the acceptance of an incoming call through the final disposition of the call. [1] See call control for a more complete description. The series of steps and processes by which an organization automates the handling of telephone calls (usually incoming calls).

  3. C signal handling - Wikipedia

    en.wikipedia.org/wiki/C_signal_handling

    In the C Standard Library, signal processing defines how a program handles various signals while it executes. A signal can report some exceptional behavior within the program (such as division by zero), or a signal can report some asynchronous event outside the program (such as someone striking an interactive attention key on a keyboard).

  4. Call management - Wikipedia

    en.wikipedia.org/wiki/Call_management

    Call features provide a customised experience for the caller and maximize the efficiency of inbound call handling. Call management parameters can specify how calls are distributed according to an operator's skill level in relation to a call, the time and/or date of a call, the location of the caller or through automatic routing processes. [3]

  5. Hook flash - Wikipedia

    en.wikipedia.org/wiki/Hook_flash

    In European networks an “R” button is used in combination with touch tone digits to select various call handling functions. For example: Call Waiting: R1 — Answers incoming call & terminates current call. R2 — Answers current call & allows the user to toggle between calls. R3 — Establishes a 3-party conference.

  6. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

  7. Calling convention - Wikipedia

    en.wikipedia.org/wiki/Calling_convention

    For example, on 32-bit Windows, operating system calls have the stdcall calling convention, whereas many C programs that run there use the cdecl calling convention. To accommodate these differences in calling convention, compilers often permit keywords that specify the calling convention for a given function.

  8. Network switching subsystem - Wikipedia

    en.wikipedia.org/wiki/Network_switching_subsystem

    The G-MSC for handling incoming calls; The VLR for handling requests from mobile phones to attach to the network; The SMSC for handling incoming SMSs; The voice mail system for delivering notifications to the mobile phone that a message is waiting; The AuC for authentication and ciphering and exchange of data (triplets)

  9. Q.931 - Wikipedia

    en.wikipedia.org/wiki/Q.931

    Q.2931 [3] is a modified and extended variant of Q.931 for use on "B-ISDN" or ATM networks. Q.2931 fulfils a purpose within BISDN similar to that of Q.931 in ISDN. Whilst ISDN allocates bandwidth in fixed 64k increments, B-ISDN/ATM incorporates an elaborate traffic management scheme, allowing precise specification of virtual circuit traffic parameters such as peak and mean bandwidth, jitter ...