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  2. Access old mail and address book contacts with an inactive ...

    help.aol.com/articles/what-happens-to-my-email...

    6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open it. 8. Click the File menu in the upper left corner of the screen. 9. Click Save 10. Enter a file name and select a format (text or HTML). 11. Click Save.

  3. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

  5. Start menu - Wikipedia

    en.wikipedia.org/wiki/Start_menu

    Later enhancements via Windows Desktop Update included access to special folders such as "My Documents" and "Favorites" (browser bookmarks). Windows XP's Start menu was expanded to encompass various My Documents folders (including My Music and My Pictures), and transplanted other items like My Computer and My Network Places from the Windows ...

  6. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  7. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).

  8. Special folder - Wikipedia

    en.wikipedia.org/wiki/Special_folder

    Figure 1: Windows Explorer's folder view in Windows XP uses virtual folders as the root.. Windows uses the concept of special folders to present the contents of the storage devices connected to the computer in a fairly consistent way that frees the user from having to deal with absolute file paths, which can (and often do) change between operating system versions, and even individual ...

  9. Import and export mail and other data with AOL Desktop Gold

    help.aol.com/articles/aol-desktop-importing-your...

    Import and export your personal data to a file for safekeeping. Personal data includes Mail, Favorites, Address Book, and settings. 1. Sign in to Desktop Gold. 2. Click the Settings icon. 3. While in the General settings, click the My Data tab. 4. Click Import or Export. 5. Select your file. 6. If exporting, create a password.