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As a voice for the tour operator industry, USTOA represents this sector in matters pertaining to the travel industry as a whole, both in the U.S. and abroad. Among USTOA's goals are consumer protection and education, [ 1 ] and its standards and work in this area have earned USTOA the endorsement of the United States Government's Consumer Action ...
A tour guide in the United Kingdom. A tour guide (U.S.) or a tourist guide (European) is a person who provides assistance, and information on cultural, historical and contemporary heritage to people on organized sightseeing and individual clients at educational establishments, religious and historical sites such as; museums, and at various venues of tourist attraction resorts. [1]
[2] The most common example of a tour operator's product would be a flight on a charter airline, plus a transfer from the airport to a hotel and the services of a local representative, all for one price. Each tour operator may specialise in certain destinations, e.g. Italy, activities and experiences, e.g. skiing, or a combination thereof.
The International Inbound Travel Association, formerly known as the Receptive Services Association of America, is a 501(c)6 trade association of major North American–based receptive tour operator companies and suppliers (hotels, restaurants, attractions, destination marketing organizations, etc.).
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[4] To qualify, potential guides must complete an extensive curriculum and pass exams. [1] The Institute of Tourist Guiding awards three different badges: [5] The blue badge identifies a tourist guide who has qualified for guided walks, guiding at sites, and guiding in moving vehicles, in a specified region.
AITO members offer full protection of consumer holiday funds, a wide range of specialist holidays, quality customer service and a sustainable approach to travel. [2] There are around 120 Tour Operator members, but around 250 members within the association including AITO Specialist Travel Agents, AITO Tourist Board Partners and AITO Business Partners.
The operations manual is the documentation by which an organisation provides guidance for members and employees to perform their functions correctly and reasonably efficiently. [1] It documents the approved standard procedures for performing operations safely to produce goods and provide services. [ 2 ]