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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
By the spring of 2008 it had, according to TechCrunch, "captured a six percent market share of directory assistance calls." At that time, Jingle Networks received 20 million calls per month. [4] Since that peak, the company has reported fewer calls, around 15 million per month, as consumers shift to smart-phones to get directory information. [5]
My carrier, Verizon, charges almost $1.50 for each call. But thanks to Google and Microsoft, there is no need to pay these usurious charges; the big two provide a better 411 for free-free-free
Toll-free directory assistance was provided by telecommunication providers, namely AT&T and Verizon, as mandated by the Federal Communications Commission. Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller.
A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a subscriber identified by ...
As of 2013, Whitepages provides its data and related services through multiple web properties and mobile apps, [50] including 411.com, PeopleSearch.com and Switchboard.com. [51] The Hiya app (previously known as Whitepages Caller ID) checks incoming calls against a database of phone numbers known for spam or scam calls and helps users report ...