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  2. These Are U.S. Consumers' Top 5 Complaints - AOL

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  3. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  4. 8 Costco Products That Have the Most Customer Complaints - AOL

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    For all the ways people love Costco, there are still some products that just don't make its customers happy. More: 10 Aldi Items That Have the Highest Rated ReviewsRead Next: Pocket an Extra $400 a...

  5. Cramming (fraud) - Wikipedia

    en.wikipedia.org/wiki/Cramming_(fraud)

    Cramming is a form of fraud in which small charges are added to a bill by a third party without the subscriber's consent, approval, authorization or disclosure. These may be disguised as a tax, some other common fee or a bogus service, and may be several dollars or even just a few cents.

  6. 6 Walmart Items That Have the Most Customer Complaints - AOL

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  7. Complaint - Wikipedia

    en.wikipedia.org/wiki/Complaint

    In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief).

  8. 7 Walmart Items That Have the Most Customer Complaints - AOL

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    This article originally appeared on GOBankingRates.com: 7 Walmart Items That Have the Most Customer Complaints. Related articles. AOL. The very best gifts for men, from $2 to over $100. AOL.

  9. Service recovery - Wikipedia

    en.wikipedia.org/wiki/Service_recovery

    Complaint management is based on customer complaints, which, in turn, may be triggered by service failures. [4] But since most dissatisfied customers are reluctant to complain, [ 5 ] service recovery attempts to solve problems at the service encounter before customers complain or before they leave the service encounter dissatisfied.