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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
To get a listing in a remote or non-local area code, directory assistance is available at 1-area code-555-1212. In some cases, a 411 call from a landline will yield local, national, and sometimes international listings. Most telephone companies permit up to two listings per 411 calls.
By the spring of 2008 it had, according to TechCrunch, "captured a six percent market share of directory assistance calls." At that time, Jingle Networks received 20 million calls per month. [4] Since that peak, the company has reported fewer calls, around 15 million per month, as consumers shift to smart-phones to get directory information. [5]
411 — local telephone directory service; some telephone companies provide national directory assistance. 511 — traffic, road, and tourist information; 611 — telephone line repair service (formerly 4104), wireless operator customer service (formerly 811) 711 — relay service for customers with hearing or speech disabilities
The mnemonic N stands for the digits 2 through 9 and thus the syntax stands for the codes 211, 311, 411, 511, 611, 711, 811, and 911. These dialing codes provide access to special local services, such as 911 for emergency services, which is a facility mandated by law in the United States. The (FCC) in CC Docket 92-105, specified how the N11 ...
A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a subscriber identified by ...