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Something much more highly automated was needed if American Airlines was going to enter the jet age, booking many times more seats. [3]: p.100 During the testing phase of the Reservisor a high-ranking IBM salesman, Blair Smith, was flying on an American Airlines flight from Los Angeles back to IBM in New York City in 1953. [4]
Fearful this would place too much power in the hands of agents, American Airlines executive Robert Crandall proposed creating an industry-wide computer reservation system to be a central clearing house for U.S. travel; other airlines demurred, citing fear that United States antitrust law may have been breached.
Since airline reservation systems are business critical applications, and they are functionally quite complex, the operation of an in-house airline reservation system is relatively expensive. Prior to deregulation [clarification needed], airlines owned their own reservation systems with travel agents subscribing to them. Today, the GDS are run ...
American Airlines is testing a new tool to stop passengers from boarding flights ahead of their assigned group. ... to roughly 100 airports ahead of the busy Thanksgiving travel period.
American Airlines is suing a travel website that sells tickets that let people save money by exploiting a quirk in airline pricing. American sued Skiplagged Inc. in federal court in Fort Worth ...
Make the Most of Google Flights: Another tool is the “Explore” feature on Google Flights. “Input a general time range for when you’d like to travel,” said Kubitskey.
In addition to airline reservations, the Galileo CRS is also used to book train travel, cruises, car rental, and hotel rooms. The system was originally known as Apollo, launched in 1971 by United Airlines as their in-house booking system. In 1976, UA began installing Apollo terminals in travel agent offices.
A mirror image of the passenger name record (PNR) in the airline reservations system is maintained in the GDS system. If a passenger books an itinerary containing air segments of multiple airlines through a travel agency, the passenger name record in the GDS system would hold information on their entire itinerary, while each airline they fly on would only have a portion of the itinerary that ...