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HDFC ERGO General Insurance has adopted Robotics process automation and voice analytics to improve customer experience. With these technologies, the company claims to process health insurance in 15 minutes and issues Health and Motor Insurance Policies to customers within 5 minutes through digital platforms.
[1] [2] The NHCX aims to standardize and simplify the exchange of health claims, making it easier for insurance companies, government schemes, and healthcare providers like hospitals and labs to share data, documents, and images. This system will also make claims processing more transparent and efficient, lowering operational costs. [3] [4]
HDFC formed this general insurance company with ERGO Insurance Group. HDFC held 50.5% and ERGO held 26% of the shares. By the end of September 2013, its market share in general insurance stood at 4.1% (overall) in terms of gross gross direct premium in first half year of FY 2013–14. [15]
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HDFC Life was established in 2000 becoming the first private sector life insurance company in India. [10] By 2001, the company had its 100th customer, strengthened its employee force to 100, and had settled its first claim. HDFC Life launched its first TV advertising campaign 'Sar Utha Ke Jiyo' in 2005.
To qualify for an HDFC unit, one must possess some liquidity because HDFC cooperatives are cash strapped and tend to look for buyers with a large amount of cash for down payments or cash-only sales. This can disqualify many people with low incomes that cannot afford to make the down payments required by the HDFC co-ops. [9]
Taiwan is also eager to ensure its companies continue moving away from China, which has ramped up military and political threats to assert its sovereignty claims over the island.
By comparison, OpenAI, Google and other major U.S. companies are on track to invest a total of roughly $1 trillion in AI over the coming years, according to Goldman Sachs.