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However, passengers are not entitled to direct monetary compensation under US law when a delay occurs. Instead, airlines are merely required to pay for lodging costs of passengers if the delay or a cancellation is through their own fault, but not if the cause is beyond their control, such as weather. [4]
No-shows occur when the Travel Agent fails to cancel a booking that is not required by the customer which leads to inventory spoilage. If the reservation is not cancelled it may result in a No-show rebooking/refund restrictions may apply for no-show after ticketing. Un-ticketed segments which result in No-Show shall be liable to penalty fees. [5]
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[citation needed] Some low-cost carriers, Southwest Airlines in particular, have policies that only allow full fares to standby (unless the passenger's original flight was delayed). This means that someone with a discounted airfare, like a Web-only fare or 14-day advance ticket is ineligible to fly standby unless they upgrade to a full-fare ticket.
Hundreds of flights have already been canceled. Here's what airlines are offering travelers impacted by Hurricane Helene.
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The crisis spanned December 21–30, at the peak of the holiday travel season, and is referred to in the news media as the Southwest Airlines holiday travel meltdown [3] or simply as the holiday meltdown, [4] [5] [6] a name also used by the Southwest Airlines pilot's union [7] and the U.S. Department of Transportation. [8]
President Biden, members of his administration and lawmakers are taking aim at Southwest Airlines amid an ongoing holiday travel debacle in which the company has canceled more than 5,000 flights ...