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Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings
If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold
If you don't have an updated or supported browser installed on your computer, you'll need to update your existing browser or download a new one. Check your display name: If you have any combination of "AOL" in your display name, the message won't go through. It is especially important to check your Mail settings for this if your account has ...
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Windows 10 Find help on using Windows 10 for all your favorite AOL sites and apps.
While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web site links. Additionally, try using the following friendly URLs when accessing AOL Mail: "*.aol.com" "registration.aol.com" "webmail.aol.com"
If you need specific instructions to configure your app with our settings or to check the progress of your download, please reach out to the app developer. Review the following • Keep a copy of your email in your account - If your app asks you if you want to "keep mail on the server" during setup, select "yes," or your email will be deleted ...
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements. Desktop Gold · Feb 20, 2024 Activate or deactivate Ad-Free Mail for AOL Desktop Gold