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Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem.
• Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated.
Open Safari. Tap the tabs icon - the two overlapping squares in the bottom-right corner on an iPhone, or top-right on an iPad. Tabs are called "pages" in the Safari mobile app. Vivian McCall/Insider
• Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.
Use Autofill to automatically fill in forms, usernames, and passwords on AOL. If you're using a mobile browser, contact your mobile device manufacturer for help with its Autofill settings.
Open the App Store on your device. Tap the Search icon. Type "AOL" in the search field. Tap Search. Next to "AOL: News Email Weather Video", tap Get. Enter your Touch ID or Apple ID, if prompted. Tap Open. If you're unable to update the AOL app, use the webmail version.
The AOL App gives you access to all the best of AOL, including Mail's innovative features and settings. With the app version of AOL Mail, you'll be able to add accounts, send mail, organize your mailbox, and more on either Android or iOS.