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• Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.
2. Sign in with your username and password. 3. In the top menu bar, click the Settings icon . 4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.
Clearing the cookies in your browser will fix most of these problems. • Clear your browser's cookies in Edge • Clear your browser's cookies in Safari • Clear your browser's cookies in Firefox • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft.
Note: After saving, you have to bypass your browser's cache to see the changes. Google Chrome, Firefox, Microsoft Edge and Safari: Hold down the ⇧ Shift key and click the Reload toolbar button. For details and instructions about other browsers, see Wikipedia:Bypass your cache
If clearing your cache and cookies doesn't work, try using a different web browser. Make sure you're using the newest web browser version . Some AOL features may not work properly if you're using an older operating system or an outdated or unsupported browser.
This is sometimes referred to as a "hard refresh", "cache refresh", or "uncached reload". The rest of your cache is not affected. When you encounter strange behavior, first try bypassing your cache. In most cases you can use the simple instructions shown to the right, or see the complete browser-specific instructions below.