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Get personalized access to solutions for your Apple products. Download the Apple Support app. Learn how to set up and use your iPhone. Find all the topics, resources, and contact options you need for iPhone.
How do you fix your iPhone when it's not working the way it should? Here are the most common problems you'll encounter and how to troubleshoot them all!
Is your Apple iPhone not working? You are not alone. View common problems and explore potential solutions. Learn the steps you can take to troubleshoot and fix the problem yourself.
We start with basic fixes that usually alleviate the most common iPhone problems you’ll encounter, then dig into some slightly more complex and specific issues.
Is your iPhone 12 not working? You are not alone. View common problems and explore potential solutions. Learn the steps you can take to troubleshoot and fix the problem yourself.
Simply put: sometimes your iPhone doesn’t work the way you expect it, or doesn’t work at all. Often there are simple little fixes you can do. Less often it will be a serious problem that will require professional fixing. If your iPhone isn’t working, here’s a roundup of the most basic steps you can take.
Having trouble with your iPhone? Here's our iPhone troubleshooting guide with fixes for all kinds of common iPhone issues.
Quick Links. Check Your iPhone's Battery Health. Force Quit Apps That Have Crashed. Restart Your Phone to Fix A Huge Range of Problems. Update Apps to Solve Software Problems. Update iOS to Solve Bigger Problems. Consdier Resetting Network Settings. Reset All Settings to Wipe the Slate Clean. Erase Your iPhone and Restore a Backup.